Shop Q & A
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What type of ink do you use?
For DTG products, we use Kornit Water-based and NeoPigment inks that are Oeko-Tex™ certified, which means they are safe to print on children’s clothing and reduce environmental waste. These inks provide a high washing colorfast AATCC rating of 4.
We use Mimaki Dye Sublimation Ink Sb411 and Sawgrass SubliJet HD ink for sublimation products. Both of these inks are Oeko-Tex™ certified. For some sublimation products, we also use MYSUBLI-E Sublimation Transfer Ink.
We use Mimaki UV Inkjet Ink Lus 120 ink for phone cases. This ink is GREENGUARD Gold certified, which means the ink meets the gold certification for building materials, finishes, and furnishings.
For posters, we use Epson UltraChrome GS3 ink. This ink is also GREENGUARD Gold certified.
Other non-apparel products
For mugs, we use Sawgrass SubliJet HD ink. For selected non-apparel products, stickers, and canvas, we use EPSON SC80610/80600 ink.
What is print on demand?
Print-on-demand is a more sustainable approach to fashion production as we customize the product only when a customer has already made an order. There’s no leftover stock and this way we’re producing less waste than traditional apparel manufacturing.
Do all items in orders always ship together?
Some of our products are individually packaged to protect their shape and provide extra cushion and durability. The products we’ll ship separately are:
- snapback hats, trucker hats, dad hats/baseball caps, and visors
- postcards and stickers
- pillows with stuffing
- framed posters
- bean bag cases
- keychains and pet tags
- water bottles
In some cases, products from the same order can also be fulfilled in different facilities, which means they’ll be shipped separately.